Vital Signs Scotland

Frans Bedford-Visser

Mental Health Awareness in the Workplace:

Why MHFA Training Matters

Mental health awareness in the workplace is no longer optional — it is a critical part of creating safe, productive, and legally compliant organisations. Across Scotland, employers are recognising the importance of supporting staff mental wellbeing, not only to meet their duty of care but to build resilient, engaged teams.

Mental Health First Aid (MHFA) plays a key role in this approach by equipping staff with the skills to recognise, respond to, and support colleagues experiencing mental health challenges.

What Is Mental Health First Aid (MHFA)?

Mental Health First Aid is a structured training programme that teaches individuals how to:

  • Recognise the early signs of mental ill health
  • Approach and support someone in distress
  • Signpost to appropriate professional help
  • Promote positive mental wellbeing in the workplace

MHFA does not replace professional mental health support. Instead, it creates a first line of awareness and support — much like physical first aid does for injuries.

Why Mental Health Awareness Matters at Work

Poor mental health is one of the leading causes of sickness absence, reduced productivity, and staff turnover in the UK. Common workplace stressors include workload pressure, long hours, change management, and lack of support.

Promoting mental health awareness helps organisations:

  • Reduce stigma around mental health
  • Encourage early conversations and intervention
  • Improve morale and staff retention
  • Create a culture of openness and support

Employees who feel supported are more likely to remain engaged, motivated, and productive.

Employer Responsibilities in Scotland

Employers have a legal duty under health and safety legislation to protect both the physical and mental wellbeing of their staff. This includes:

  • Identifying and managing workplace stress risks
  • Providing appropriate training and support
  • Creating policies that promote wellbeing and inclusion

MHFA training is an effective way to demonstrate proactive compliance with these responsibilities.

The Benefits of MHFA Training

Organisations that invest in MHFA training often see:

  • Increased confidence among managers and staff
  • Earlier identification of mental health concerns
  • Reduced absence related to stress and anxiety
  • Stronger, more supportive workplace cultures

Mental health awareness training also complements broader wellbeing initiatives, reinforcing a holistic approach to staff care.

Building a Mentally Healthy Workplace

Mental health awareness should be ongoing, not a one-off initiative. Regular training, open communication, and visible leadership support all contribute to lasting cultural change.

By embedding MHFA into workplace training programmes, organisations take a meaningful step towards safer, healthier, and more resilient teams.

Workplace Compliance & Wellbeing: Meeting Legal Duties While Supporting Your Team

Workplace compliance and employee wellbeing are closely linked. Organisations that meet their legal obligations while prioritising staff wellbeing are better positioned to reduce risk, improve performance, and maintain a positive reputation.

In today’s working environment, compliance is about more than ticking boxes — it’s about creating workplaces where people feel safe, supported, and valued.

What Does Workplace Compliance Mean?

Workplace compliance refers to an organisation’s responsibility to follow health and safety laws, regulations, and best-practice guidance. This includes:

  • Providing appropriate training
  • Managing workplace risks
  • Maintaining safe systems of work
  • Supporting employee health and wellbeing

Failure to comply can result in enforcement action, reputational damage, and increased risk of accidents or ill health.

The Link Between Compliance and Wellbeing

A compliant workplace is often a healthier workplace. When employers invest in safety training, mental health awareness, and wellbeing initiatives, they:

  • Reduce accidents and incidents
  • Minimise sickness absence
  • Improve staff confidence and morale
  • Demonstrate commitment to employee welfare

Wellbeing-focused compliance helps prevent issues before they escalate into serious problems.

Key Areas Employers Must Address

To maintain compliance while supporting wellbeing, organisations should focus on:

  • First Aid Provision: Ensuring trained first aiders are available
  • Mental Health Awareness: Managing stress and mental wellbeing risks
  • Fire Safety: Training staff to respond effectively in emergencies
  • Manual Handling & Safety Training: Reducing injury risk
  • Clear Policies & Procedures: Supporting consistency and accountability

Training plays a central role in each of these areas.

Why Proactive Compliance Matters

Reactive approaches — responding only after incidents occur — are costly and disruptive. Proactive compliance:

  • Reduces legal and financial risk
  • Builds trust with employees
  • Creates safer, more productive workplaces
  • Supports long-term organisational success

Regular training and refresher courses help ensure standards are maintained as workplaces evolve.

Creating a Culture of Safety and Wellbeing

Compliance is most effective when it is part of workplace culture. Leaders who prioritise safety and wellbeing set the tone for the entire organisation.

By combining compliance-focused training with wellbeing initiatives, employers can meet their legal duties while genuinely supporting their teams.

by Frans Bedford-Visser 20 January 2026
Providing appropriate first aid provision in the workplace is a legal requirement under UK health and safety law. However, many employers are unsure whether they need First Aid at Work (FAW) or Emergency First Aid at Work (EFAW) training — and choosing the wrong one can leave gaps in compliance and staff safety. Understanding the difference between FAW and EFAW helps employers meet their legal duties while ensuring staff receive the right level of care when it matters most. What Is Emergency First Aid at Work (EFAW)? Emergency First Aid at Work (EFAW) is a one-day course designed to equip individuals with the skills to respond to life-threatening emergencies in low-risk workplaces. EFAW covers: Assessing an incident CPR and use of an AED Choking Severe bleeding Shock Minor injuries It focuses on immediate response until professional medical help arrives. What Is First Aid at Work (FAW)? First Aid at Work (FAW) is a three-day course that provides a broader and more in-depth level of training, suitable for higher-risk workplaces or larger organisations. FAW includes everything in EFAW, plus: Head, spinal, chest, and eye injuries Fractures and dislocations Burns and scalds Major illnesses (e.g. heart attack, stroke, epilepsy, asthma) Ongoing casualty care and monitoring FAW-trained first aiders are equipped to manage more complex situations for longer periods. Which Industries Is EFAW Best Suited To? EFAW is generally suitable for low-risk workplaces, such as: Offices and administrative environments Retail premises Libraries Small shops Low-risk customer service roles In these settings, the likelihood of serious injury is lower, and EFAW usually meets legal requirements following a first aid needs assessment. Which Industries Should Choose FAW? FAW is more appropriate for higher-risk or complex workplaces, including: Construction and engineering Manufacturing and warehousing Care homes and healthcare settings Education (schools, colleges) Hospitality and catering Transport and logistics Larger workplaces with multiple hazards These environments benefit from having first aiders trained to manage a wider range of injuries and illnesses. Legal Requirements: What the HSE Expects UK employers must carry out a first aid needs assessment to determine: Workplace hazards Number of employees History of accidents or illness Distance from emergency medical services The Health and Safety Executive (HSE) does not mandate one specific course for all workplaces — but expects employers to provide appropriate and sufficient first aid provision. Choosing EFAW when FAW is required could leave an organisation non-compliant. Why Some Employers Choose Both Many organisations choose a blended approach, training: Several staff in EFAW for basic coverage Key staff or supervisors in FAW for higher-level incidents This approach provides resilience during absences, holidays, or shift work. Making the Right Choice for Your Business The right course depends on: Your industry and risk level The size of your workforce The nature of work activities Your first aid needs assessment Both FAW and EFAW are recognised, regulated qualifications — the key is choosing the one that best protects your people. Training Support for Scottish Employers Scottish employers can meet their legal obligations and protect staff by ensuring the right first aid training is in place. 👉 Related training options: Emergency First Aid at Work (EFAW) First Aid at Work (FAW) First Aid Refresher & Requalification Courses Scottish First Aid at Work (Level 6 - SCQF) By investing in appropriate first aid training, organisations build safer workplaces, reduce risk, and demonstrate a genuine commitment to staff wellbeing.
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